Describing of the Sarbanes-Oxley Act

1. In two to three paragraphs, describe the Sarbanes-Oxley Act and why it is important to the accounting profession. (15 points) Sarbanes-Oxley Act was created in order to ensure that controls were implemented and monitored by the regulating authority. Congress wanted to make sure that there was a specific standard and guideline for companies to follow in order to prevent fraud at such a large scale. When followed correctly there are controls set in place that are internal which are governed by the managers and checked upon by the Federal regulatory authorities.This act was passed in 2002, prior to then the rules were more relaxed and when the crisis occurred with Enron that was a breaking point for the American people, especially those who lost a lot of money. Needless to say this just made it harder for fraud to occur. There were and still are several grey areas that the players involved exploit.2. Name and briefly describe the five components of COSO’s internal control fram ework. (10 points) The five components of COSO are as follows: a. Control Environment: Basically means that the leaders of the organization set the tone for ethics and enforce them with a code of conduct followed by consequences when not abided by. b. Risk assessment: this just means they check there controls for weaknesses regularly and fix any discrepancies with stronger controls. c. Control activities: These are segregation of duties, account reconciliations, and info processing controls. They are considered internal controls as well that protect the processes in place. d. Information and communication: The internal and external reporting process. The text book stated that it includes technology assessments as well.3. Describe the relationship between the Sarbanes-Oxley Act and COSO. (10 points) COSO is used to check in on the organizations and offer guidelines for them to follow when setting upo their controls. If all five elements are followed then they will not have much to wo rry about when auditing occurs and fraud would be less likely.4. Tom Jackson is a CPA who really likes to go to Las Vegas, play poker, and bet on football games. Tom knows that the accounting profession disapproves of gambling, but because he spends a lot of time studying sports facts and how to win at poker, he feels that he is simply making educated decisions based on facts. He says that this is no different from using accounting information to buy stocks. Use the fraud triangle as a basis to comment on Tom’s gambling activities. (15 points) In this case Tom has all of the elements in place to commit fraud. He has the opportunity because of the nature of his business.He has already decided that gambling excessively is ok because it is a calculated risk. Not realizing he is putting himself in a position where the pressure will come into place when he does lose. Debt is always looked at when being evaluated for sensitive positions that deal with national security or money inv olvement. Even if it is just a public trust clearance that the person is seeking on order to get the position they still will review your credit history at a minimum.

Thessalonians

Thessalonians Thessalonians is based on two different letters that was written to the Christian community in Thessalonica. The purpose of the first letter was to clear up some of the misunderstandings about the return of Christ. The second letters purpose was to still clear up some of the misunderstandings about the Day of the Lord for they thought the day had already come. The first letter to the Christian community was sent from Paul, Silvanus, and Timothy, though Paul was the main author. Paul was writing to them to clear up their misunderstandings about the return of Christ, also considers it as instructions in holy living.Paul wrote about his longing to visit the church in Thessalonica but he couldn’t because Satan had stopped them (1 Thessalonians 2:18). Though some believe the second letter to the Christian community is wrote by Paul others do not. Many scholars point out how the writing style, vocabulary, and structure of the 2 Thessalonians are too similar to the 1 Th essalonians. They suggest that it was written by an anonymous author 50 years after Paul’s death, using the 1 Thessalonians as their guideline. The early witnesses for the belief that Paul is not the author are strong and include Igantius, Justin, and Polycarp.Although there seems to be different beliefs on who wrote the 2 Thessalonians, no one will really know. Paul’s reasoning for both letters seems to be along the same point to clear up the misunderstanding of the return of Christ and how the Christian community of Thessalonica was being persecuted for they believed that the Day of the Lord had already come. The first book of Thessalonians was suspected to have been written in 49-51 CE when Paul was on his Corinthian mission. (Acts 17-18) records Paul’s visits to Thessalonica and then to Athens, and to Corinth, which is how they correspond the date of the letter.It has been read that Paul did not starting writing his letters until he started traveling to the various places. Therefore they based these dates on traveling companions and cross referenced between 1 Thessalonians and Acts. There are many arguments about when the 2 Thessalonians was written, because they believe that Paul did not write the letter. Depending on the actual authorship of the letter would be what the date of it was written would depend on. Stating that if the letter was written by someone else but in Paul’s name, it is said that it may have been wrote in the late first or perhaps the early second CE.With that being said it is not sure on the exact date or time frame that the 2 Thessalonians was wrote. With many opinions about the date and who wrote the 2 Thessalonians it will not be known until the authorship of the letter is cleared up. There is enough evidence on when 1 Thessalonians was written. How they correspond the dates to when he was traveling and that he was on his mission in Corinthian, which would be around the 49-51 CE. Paul was writing the let ter to the churches of Thessalonica which is the capital of the Roman province of Macedonia.His purpose of writing was to praise them on their â€Å"faith and love† that Timothy had brought and to focus on the instruction on how to live their Christian lives. Paul was writing this letter while he was on his mission in Corinthian where he was farther south in the province of Achaia. He wants the letter to be read aloud â€Å"to all his brothers† which means all his believers in Thessalonica. In 1 Thessalonians 4:3-4 it is confirmed of the conclusion that the churches of Thessalonica was mostly composed of gentile believers.Unlike Jews the Roman gentiles was notorious for being sexually immoral which is what Paul wanted the Thessalonians to keep them from. Both of the letters is written to the same audience the Christians of the Thessalonica churches. Without knowing who the true author of the second letter is it, there isn’t a for sure location on where the lette r was written although it is believed to be in Corinth if Paul did write the letter. Paul’s purpose of the first letter was to correct a misunderstanding about the return of Christ. To also urge his readers to respect their leaders, his could suggest that there was some tension among the people in the churches. He expressed his satisfaction over the progress that the community had made and his joy. His Jewish opponents apparently had made accusations about his cowardice and self-seeking charges brought against him. He points out the importance of Christian morality, to safeguard them from attempts to make new converts to Christianity and to revert to their old standards. Paul’s purpose of the second letter was to clear up any misunderstandings that came in the first letter.For he talked about the second coming of Christ, so those people believed in the Thessalonica churches that the coming of Christ was soon. Some quite their jobs, refused to work, and become idle busy bodies and gossips, so Paul wrote to them also to encourage them to go back to work. The Christians were being persecuted by the Jews for they were hardened by the hearts and jealous of their success. He was telling them that when Christ returned for judgment the ones that was afflicting pain upon them would be punished for their doings.The purpose of both letters is nearly the same, wanting to tell them of the second coming of Christ and live their lives the way that he has instructed them too. The only difference was to clear things up that many had misread in the second letter for they misbelieved that the coming of Christ was soon. For Paul did not know when the actual coming would be but he was warning them of it so they would be ready for judgment day. The first letter from Paul is unique because through most of the letter it is devoted to his prayer and thanksgiving for their faith in Christ.He writes to them concerned for his people and thankful for the time that he has spen t with them. In his letter he uses â€Å"You know† and â€Å"You Remember† repeatedly to remind them of the teaching he did to them. This shows how much of a personal relationship he had with the Thessalonian churches. He makes it clear in his letter that he is speaking to the ones that are followers of Jesus Christ. The second letter from Paul is unique as well. He still praises them for their faith in him and in Christ. He tells them of importance of letting their faith and love to continue to grow to be of examples for other churches.Despite all the suffering and pain they have been going through to not let their lives drift away from Christ. Explains the importance of getting prepared for the second coming of Christ and how gives them information about the apostle’s beliefs in when the second coming could be. Both of letters show Paul’s faith and love in the Thessalonians churches. He proves to those that he is very expectant of these churches to be e xamples for other churches through these letters. That despite the difficulties and pain that some go through that believing in Christ he will help you find your way out as long as you have faith and love in him.Throughout doing this paper I have learned many different opinions of whether Paul actually wrote the second letter or that he didn’t. I have been able to read about how Paul outpours his love and faith for the Thessalonian churches and that he wants them to live their lives for Christ. One of the key points that I have learned is that although you may struggle with difficulties and pain that if you have faith and love in Christ that he will help you find the way to survive these obstacles.Works Cited Coogan, Michael D. , et al. , eds. The New Oxford Annotated Bible. Oxford: New York, 2010. Print. The Providence Forum. Resource. Philadelphia National Bible City. The National Bible Association: Encouraging Everyone to Read the Bible. 2009. 25 Nov. 2012. Guthrie, Donald . New Testament Introduction: The Pauline Epistles. The Tyndale Press, 1960. Print. Holmes, Michael W. , et al. , eds. 1 & 2 Thessalonians NIV Application Commentary, Minnesota, 1998. Print.

Toxicological poisoning Essay Example | Topics and Well Written Essays - 250 words

Toxicological poisoning - Essay Example The potential of carbon monoxide for toxicological poisoning is manifested when it is inhaled by members of the household. The harmful effect caused by the inhalation of carbon monoxide is that these toxic chemical compounds combines with the hemoglobin in the blood, thus preventing the body from absorbing oxygen and the adverse result is asphyxiation. The treatment of asphyxiation is to make use of artificial respiration to prevent the patient from dying (Klaasen, 2001). Dishwashing liquids are usually in the kitchen and are used for washing utensils. These dishwashing liquids are actually toxic in nature and are poisonous when mistakenly swallowed. In order to prevent people from mistakenly swallowing these dishwashing liquids, they should be put in their right containers. The utensils that are washed with these dishwashing liquids should also be properly rinsed with water in order to remove any sign of the dishwashing liquids from them. These precautions would go a long way in red ucing the harmful effects caused by swallowing these dishwashing liquids. Note that people that mistakenly swallow these dishwashing liquids usually complain of stomach cramps and other stomach related illnesses. In order to reduce the effect of swallowing these dishwashing liquids, one should use purgatives (Klaasen, 2001). Laundry detergents as the name implies are chemical substances that are used for laundry purposes.

Decision Support and Business Intelligence systems Essay

Decision Support and Business Intelligence systems - Essay Example ta hub, storing not only current data, but also historical data to be used for developing trending reports so that the management can use the reports for comparisons, even if it the comparisons are annual, quarterly or even semi-annual. Subject oriented implies that data warehouse is utilized when examining specific subject field. For instance, in business, production can be the specific filed of examination. Integrated implies that a data warehouse incorporates data from a number of data source, for instance, from sales department and production department identify product A differently, however, the data warehouse will incorporate the two to identify the product in a single way. Time invariant implies that data, whether kept for 2 months, 7 months or even after a year is retrievable. Non updatable implies that once the data is entered into the database, it will not be mutilated and would not be changed, and, as a result, the historical data shall never be altered. Text mining refers to the unearthing and extraction of interesting, non trivial knowledge free from free and unstructured text (Kao & Poteet, 2007). The process encompasses information retrieval, and that is, document and website retrieval and even to classification and clustering of text. Natural language Processing, on the other hand, implies the endeavor to extract a complete meaning representation from such free text (Kao & Poteet, 2007). Natural Language processing has been developed to conform to a number of techniques that are naturally syntactically parsed utilizing information from proper grammar and lexicon, thereafter the ensuing information is then deduced semantically and thereafter applied to produce data. NLP can be profound, spanning every corner of the sentence, or even thin , straddling just few passages or phrases within sentences, and even utilize statistical ways to remove vagueness in word senses of the same sentence. The unassuming challenge posed to the development of NLP

Effects of carbon dioxide Essay Example | Topics and Well Written Essays - 250 words

Effects of carbon dioxide - Essay Example While the atmosphere is composed of carbon dioxide, and it is something that humans and other living things do breath in at a constant rate, too much of it in our atmosphere is a bad thing. Carbon dioxide plays a role in the formation of greenhouse gases, herein creating the greenhouse effect (Luo, 1999). The greenhouse effect, in short, involves an atmosphere containing gases that soak up and emit radiation. Carbon dioxide makes up approximately twenty-six percent of the gases needed for a greenhouse effect to take place (Weart, 2009). When the greenhouse effect takes place, so does the concept of global warming; the two processes go hand-in-hand with each other, with the greenhouse effect leading to global warming. As aforementioned, carbon dioxide also has positive effects on the environment. The biggest one is the creation of oxygen. Plants absorb carbon dioxide, convert it to oxygen, and release it back into the environment. We, as humans, then breathe in the oxygen, and when we release the oxygen, it becomes carbon dioxide again. It becomes a never-ending cycle between plants and humans. Furthermore, carbon dioxide aids in the process of photosynthesis, feeding the plants and keeping them alive (â€Å"Carbon Dioxide†). Without carbon dioxide, there can be no photosynthesis of the plants, and therefore no food to keep them alive. Without living plants, there is nothing to convert carbon dioxide into oxygen for human beings and animals to breathe. We become dependent on each other to live. Again, it becomes a cycle that must be adhered

Reflective journal about Building high self-esteem Essay

Reflective journal about Building high self-esteem - Essay Example It is a term used to describe human being’s emotional evaluation of their worth (Mind, 2013). It can be explained as an attitude or a judgment towards self. There are various emotions encompassing self-esteem such as pride, despair, triumph and shame. Self-evaluations can be negative or positive. It can be influenced by the external environment or can be completely self-generated (Reece, 2013). Self-esteem can also be associated with self-consciousness. Resent research in self-esteem has suggested that it has a power influence on academic achievement, different exercise behaviour, workplace development and increasing employee morale (Bragar, 2009). The fact that presence or absence of self-esteem can be an important factor influencing the success or failure of an individual makes it an interesting topic. This study is basically intended to critically reflect upon the learning I received from the teachers and trainers. In the course module, we have mainly read about the theorie s and importance of self-esteem and critical evaluation of what I have learned during the programme and how can I apply this in my future career. In order to do this analysis, self reflection methodology will be adopted. In this study, I will demonstrate real life experience of my learning which was during my work in the bank and how I could relate the concepts and theories with practical learning. I will reflect upon how I can use those learning for my professional career.

Summary Essay Example | Topics and Well Written Essays - 500 words - 1

Summary - Essay Example And, of course, another thing is very obvious: the science has evolved since 1992, with additional research on issues including the nutritional content of foods and food consumption patterns.   In 1992 pyramid, some vague and ambiguous guidelines were developed in which major focus was put on the usage of grains as the first priority. However, the use of fats, carbohydrates and sugar related diets were least prioritized. On the other hand, the 2005 pyramid improvised the nutrition guidelines a bit in which first priority of food consumption is allotted to fruits and vegetables and then followed by grains. The similarity still lies in the form last preference related to the consumption of fat, oily and sugar related items. Other thing that is added in 2005 edition is that 12 versions are introduced as every person is different from other person in respect of eating and nutritional habits. So in order to fulfill every person’s most of nutritional requirements, a broad pyramid consisting of 12 versions is introduced. In the same news conference, Mr. Johanns introduced the media people with a fitness personality namely as Denise Austin to demonstrate the element of exer cise in the nutritional guideline. However, according to some of the critics, this pyramid does not add too much value as it lacks substance. According to Dr. Willett, Its somewhat disappointing that a lot of what was in the guidelines is not readily conveyed in what Ive seen so far. In the words of Dr. Marion Nestle, What theyve done is remove any of the eat-less suggestions. However, the new 2005 edition of pyramid showed significant convenience as the old 70-pages guidelines were summed up on a web portal in such a manner that the concerned consumer can easily find out the guidelines relating to his nutritional requirements. Another issue that is creating difficulties for Department

_Management_and_Organisations Essay Example | Topics and Well Written Essays - 1000 words

_Management_and_Organisations - Essay Example According to Robins and Judge (2011, p. 488), organizational structure refers to a specific pattern in which job tasks are formally grouped, divided and categorized and accordingly coordinated. Division of labor, coordination, communication and workflow etc are influenced by the structure of the organization. Organizations are structured in different ways such as flexible firm, the boundary-less organization, the lean organization, the down-sized organization, empowerment, outsourcing, networking and the virtual organization (Needle, 2010, p. 188). Marks and Spencer has previously layered its organization into several groups and thus considered an elaborate structure, but has recently eliminated a number of layers through the process of de-layering and adopted ‘flat organizational structure’. A flat organization structure is a form of organization with relatively few layers of management and is less bureaucratic (DuBrin, 2011, p. 274). Flat organization structure combine s a number of elements such as low degree of job specialization, loose departmentalization, few levels of management, wider control span, decentralized decision-making and shorter chain of command (Gitman and McDaniel, 2008, p. 190). Marks and Spencer recently reduced many numbers management layers resulting that employees have more responsibility for everything they do. A significant result of flat organization is that remaining managers become highly responsible with larger span of control with more numbers of employees reporting to a particular manager. The Economic situation of Marks and Spencer Marks and Spencer operates more than 700 stores across the UK and more than 400 stores in around 44 countries across the Europe, Middle East and Asia (Corporate.marksandspencer.com, 2013). Out of its stores in the UK, around 350 stores are department stores that sell mid-priced apparel, food and household items under the M&S private label brands, including Autograph, Classic and Portfoli o. About 90 percent of its total revenues and profits derive from its home country- UK. Marks and Spencer is the market leader of women-wear, lingerie and menswear. Its market is rigorously competitive as it faces extremely fierce competition from its market players such as Tesco, Next Plc and Asda Plc. Marks and Spencer is a public limited company that sells medium-prices clothes, apparel, and food and home products. Since the 2008 economic downturn, the UK market place was turbulent as UK’s Gross Domestic Product in recent years was revised down, and the government faced difficult to tackle the deficit. Consumers across the UK have relatively better understanding of how to manage their household and spending in difficult times. Marks and Spencer, considering consumers’ concern about spending, implemented certain strategic steps such as promotions, and has found significant rise in its total revenues (Annual Report, 2012). Some factors like quality, value, longevity a nd versatility impacted the general responses to products and services offered by marks and Spencer in recent years. Consumers were found to continually invest in certain staple items looking for products that have longevity and ver

Tainted Love Composed by Ed Cobb Essay Example | Topics and Well Written Essays - 500 words

Tainted Love Composed by Ed Cobb - Essay Example Tainted Love was composed by Ed Cobb, a songwriter and originally recorded by Gloria Jones, a soul singer, in 1965. However, the song emerged a mainstream hit in 1981 performed by Soft Cell duo, Marc Almond and David Ball as a cover song. Almond and David Ball, the core of the Soft Cell band, left their mark on the generation that lives today. Both Almond and Ball came from Leeds, U.K and had a mundane music career. They had redundant failures, which made their recording company to give them one last chance to make a hit. They utilize this last chance to make the song Tainted Love not feeling sanguine when recording it. Every radio station in the United Kingdom was awash with the song. Soft Cell’s version hit the top of the U.K’s single charts and maneuvered its way to Top 40 in the United States a year later, peaking at position 8. Tainted Love by Soft Cell was synth-driven and danceable. Enriched with Marc Almond’s vocals alternating torched and sleazy, it is agreeable that this was one of the epic songs of its time. They went ahead to set a Guinness World Record for the longest consecutive stay on the U.S Billboard Hot 100 chart. Compared with the original version done by Gloria, Soft Cell’s version portrayed a darker edge. In spite of the fact that the band had it as a cover song for their album, their synth-pop approach made the song sound more original. Soft Cell virtually owned the song. Soft Cell’s Tainted Love is my favorite ballad especially because of the jocular manner in which the singer says he wants to run away because he has endured a lot. The song is indeed heart-rending and makes one feel like true love never exist. Different people can have a varying interpretation of a song. According to me, the song Tainted Love is about unconsummated love.  

Contrast leadership and power Essay Example | Topics and Well Written Essays - 500 words

Contrast leadership and power - Essay Example owerful person rewards or pays the cooperative followers, he/she encourages goal-directed behavior and when such rewards are withdrawn or threats and intimidations are issued, the unwanted behaviors are discouraged while the desirable ones are encouraged. (Nye, 2-3) The powerful are influential over their powerless dependants and the greater the follower’s dependency, the greater the power of the powerful. Dependency rises with the rise of the scarcity, importance and the non-substitutability of the resources that the powerful controls. In contrast, leadership is mutual and aims at everyone’s autonomy as opposed to dependency. (Prentice Hall inc, 2-5) Leadership can be defined as the ability to influence and motivate followers towards achievement of a common goal or purpose. Leaders are people of integrity, visions and charisma – they inspire and not coerce. Unlike power that operates from being in control over valued resources, leadership motivates without necessarily being in control of resources. Leadership is set on a common goal and requires the compatibility of the goal with the followers for common good. Power on the other hand is a means of achieving personal goals and requires the followers to be dependent thus to work in compliance with their leaders. Power is therefore egocentric while leadership is exercised to the benefit of all. A leader puts others first before self while the vice versa is true with the powerful (Prentice Hall inc, 5 and Ciulla, et al, 285) Leadership influences intrinsically as opposed to power that is used to attain lateral and extrinsic influence. Power uses rewards and punishment which makes followers feel that their behavior is externally demanded i.e. extrinsic motivation. When such rewards are absent, the powerful looses control and direction of behavior. This is contrary to leadership that transforms the feelings and thoughts persuasively and intrinsically devoid of rewards, promises or threats and intimidations.

Cantonese opera Essay Example for Free

Cantonese opera Essay Most foreign people know what Bejing opera is, but Chinese national Opera has a long history and 275 species of Chinese operas have been saved, there are a wide range of operas were not extended yet, Cantonese opera is very popular in the south of China, many Chinese people prefer Cantonese opera to Beijing Opera. The biggest difference between Beijing Opera and Cantonese Opera is language, the Beijing Opera use Mandarin, the Cantonese Opera use Cantonese. Cantonese opera is local opera in Han Dynasty is formerly known as drama or Guangdong opera from the Southern Opera. Cantonese opera began to appear in Guangdong, Guangxi from AD 1522 to 1566 (Ming Dynasty Jiajing) included singing, read, hit musicians ,soundtrack, stage costumes, The abstract body performing arts. Each Cantonese opera role has its own unique costumes dress. The initial performance language is Zhongyuan phonological, also called matshed Mandarin. At the end of the Qing Dynasty, the intellectuals changed the opera language to Guangzhou language in order to facilitate their revolution, also aimed to make Cantonese understand easier. Cantonese opera ranked into national intangible cultural heritage on May 20, 2006. The UNESCO add Cantonese opera in the human intangible cultural heritage list on September 30, 2009. Cantonese opera originated in the Chinese folk songs which called Qi folk songs, the earliest folk songs can be traced back to the Book of Songs from pre-Qin Dynasty, but this is the common origin of all Chinese opera, such as Beijing opera, Cantonese opera, class opera, Shanghai opera, Shaoxing opera, and Huangmei opera. The stage art style is impressionistic. The scenery is simple, the play provides situational by virtual performance program, or write captions on board like riverside, alpine instead of stage background. Performances who in the city called GD-HK learned drama, opera and movies to improved their performance and made theme reflect contemporary life. Later, people Change falsetto into true voice in Cantonese opera. The men sing like relatively stable, low; women sing like very delicate and mellow. As some Cantonese opera are very favorite in new media, these famous Cantonese opera has recomposed in movies, TV series, dramas, and music. For example, Princess Chang Ping Purple Hairpin Peony Pavilion , Gemini worship the Moon, The Reincarnation of Hongmei mind Butterfly and Red Pear Hanada Baxi Xiangluo Otsuka Red Cherry broken heart A Dry White Begonia Red, A Dream of Red Mansions the Sanxiao marriage White Rabbit Guizhi complain Dou E Yuan (also known as June Feishuang or June Snow ), also included the first national intangible cultural heritage Butterfly Lovers.

Incarceration Essay Example for Free

Incarceration Essay There has been a lot of discussion regarding the prison population in the United States but little efforts have been engaged in regard to the transformations observed in the composition of the jail population. The law enforcement agents are under obligation by the federal, state, and local authorities to arrest and confine individuals who are criminal suspects. It is the duty of our judicial system to imprison individuals who are crime convicts. The confinement that is imposed on individuals whether prior to or after conviction is what is referred to as incarceration. Any person irrespective of race, color, sex, and age is subject to incarceration at least in theory according to the constitution. Studies have however continued to show increasing imbalance in our penal institutions as more African Americans and Hispanics continue to account to a slightly larger percentage in comparison to the whites. This paper shall present an analysis of the structural inequality as observed in the judicial system within the United States. Structural Inequality: Structural inequality is something that is affecting virtually all societies around the world. This phenomenon however does not stem from the variations amongst individuals as generally thought, but it can be attributed to the meanings and values that individuals hold in regard to these variations. These values and meanings become systemized and thus the foundation of inequality in our society. The society becomes stratified based on differences between the individuals. This leads to a hierarchical society where prejudicial values and attitudes are developed which affects the views held by the different categories of individuals (Bartels-Ellis, 2010). The US is among the world’s most leading jailers with a rating of 750 imprisonments in every 100,000 individuals (Williams, 2009). The prison population is however disproportional with African Americans and the Hispanics and other minority groups accounting for a larger percentage compared to the majority whites. It is estimated that over 60% of the prison population is from the minority groups. The imbalance in the incarcerated population has been attributed to the war against drugs that has gained momentum in the recent past. This has had a toll on the minority groups though studies have continued to indicate that drug use is also a significant phenomenon amongst the whites. The judicial system has therefore been accused of racist discrimination when it comes to matters of fair and effective judgment (Williams, 2009). Racial Bias in the Judicial System: Racial inequalities have been observed when it comes to judicial matters in the United States. There are great variations in the incarceration of different racial groups that make up the population of the US (Martel, 2008). Studies have continued to reveal the unending trend of disparities in the criminal justice system as revealed by the United States Census Bureau in 2000. According to the Bureau, there is un-proportional representation in the incarceration within the US penal institutions which happens to favor the whites. As of the year 2000, out of close to 2 million adult prisoners, 63% were from the minority groups including the African Americans and Latinos. Such disparities are in contravention of the general population as it has been established that the minority groups account for only 25% of the general population (Human Rights Watch, 2002). Statistics: According to Families Against Mandatory Minimums (FAMM), in every twenty blacks aged over 18, one is likely to be in prison whereas for the whites, the imprisonment rate is put at one in every 180 individuals. The African Americans and the Hispanics comprise of about 2/3 of the prison population. As of the year 2001, African American males and Hispanic males had a higher chance of being imprisoned compared to the whites. The blacks had a 32. 2% chance; Hispanics 17. 2% chance; whereas the whites had a 6% chance. In the year 2003, African American prisoners accounted for a larger portion of those serving a term of more than one year at 44% of the prison population followed by the whites at 35% whereas the Hispanics accounted for the remaining 19% (Families Against Mandatory Minimums Foundation, 2010).

Millennial Generation

Millennial Generation Chapter 1 Introduction 1.1 Overview The current world that we live now is being strongly influenced by the high technology waves. This kind of waves are altering our operations in business sectors like finance, economic, accounting and as well as insurance. Internet and its connectivity are increasingly important as the role of connecting people all over the world in the most cheapest and efficiency way. It is now become a necessary in all the peoples lives. According to the research, there are around 9.3 million people in Malaysia age 15 and above using internet at home or work locations, each of them consuming average of 1,066 pages of content and spending 14 hours online in June, 2009 (Comscore,2009). Internet is a new distribution channel for businesses to market and promote their products and services in order to increase their revenues, profitability and customers loyalty. For successfully enter and adapt in the new evolution of technology and electronic, businesses had change their operation structures into tec hnology-intensive based. Some businesses from shops to financial institutions even changed most of their products and services into E-based products or services. Generation Y also can be known as â€Å"Millennial Generation†. From its name, it obviously stated that this generation closely related to high technology and digital electronics. This generation mostly owned computer and have higher education. They frequently used high-technology products and services and they willing to be the innovator for using new E-product. Generation Y is an influential factor towards the future development in E-based services and products. Therefore, most businesses will focus their customer target on generation Y in the coming years. We are now entering into new phase of technology and electronics. With trimness of electronics technology many electronic tools and gadgets have become increasingly personal and portable. It makes people can surf net whenever and wherever they are. The conveniences of communication and networking have stimulated the growth of E-commerce. E-commerce can be translated as any form of businesses that using information technology for transaction. In order to stay ahead in millennium age, most of the companies used E-commerce regardless of business to business (B2B) or business to customer (B2C) or even customer to customer (C2C) (Ahonen, 2004). Services sector like banking also promote internet banking or online banking to facilitate their efficiency in the banking transaction. Online banking can reduce some unnecessarily procedures and provides convenience to customers. Yet insurance industry has been lagging behind others services industries in adapting new technology era. In addition, there are many researches done for investigating the factors that affect adoption of internet among different sectors in Malaysia (Stevens, 2002; Soliman, 2003; Wirtz, 2001; Coltman, 2001), but empirical data for e-insurance was limited due to insurance industry has been slow respond to e-commerce compared to other financial services (Esters, 1997). Insurance institutions have the direct competition with banking and financial institutions. It is the great time for insurance companies to utilize the convenience of communications and networking in establishing direct interface with customers. E-insurance is broadly defined as distribution of insurance services through information technology. The direct channel can eliminates the intermediaries, provides more efficiency, lower cost and more value added to the customers. Other than online purchases, E-insurance can offer varied types of services like online payments, register claims, review claims and renew insurance policy. Besides that, e-insurance also can reduce the level of management hierarchy and internal administration cost by automating all the business processes. There are some limitations of the regulatory for fully applied the e-commerce in certain countries. However, the insurance legislation world wide has been continuously updated and modified to fulfil e-insurance m etrics (Ahonen, 2007). This study examines the perception and expectation of generation Y towards E-insurance. It discusses about the existing e-commerce applied in insurance industry and the expectation of generation Y on the improvement in E-insurance in the future. The new high technology and electronic era started, it links the generation Y and the insurance industry together. It is important to examine the relationship between generation Y and E-insurance. Generation Y act as knowledgeable customers, they are pursuing simple, convenient, fast and efficiency services at lower prices. Therefore, it is the need for insurance companies to introduce E-insurance that satisfied the customers need. 1.2 Statement of problem E-commerce had widespread all over the various business from education to real estate sector. It will continue to grow up unabatedly because information is now the lifeblood of successful business. The importance of e-commerce can be seen from the Ninth Malaysian Plan (2006-2010); Malaysian Government has allocated RM 12.9 billion for developing e-commerce. According to the survey conducted by Nielsen Company (2007), there are 70% of internet users in Malaysia purchased online at some point in past. So there are many potential opportunities in e-commerce nowadays. Internet and electronic communication enables companies exchange or transfer their information to the other part of the worlds without boundaries. E-commerce also provides a new distribution channel for businesses to deliver their products or services to customers more efficiency and fast. Meanwhile, companies can connect their customers worldwide in real time. It can establish long term relationship with their customers. Since there are many advantages in adopting e-commerce, yet, not all businesses can successfully fully applied e-commerce especially insurance industry. Insurance industry has been lagging behind in the adoption of e-commerce. There are some barriers on adoption of e-commerce in insurance industry. All the business sectors included financial services sectors have been revolved to new e-commerce era because of the domino effect of globalization and liberalization around the world since 1990s (Piercy, 1999). New entrants of e-retailers of financial services sectors lead to intense competition among financial services providers. There is a need to improve service quality of their service in order to survive in the global market place. Yet, consumers are less likely to purchase online than expected in despite of the huge investments in online banking (Sarel Marmorstein, 2003; Wang, 2003). Better understanding of factors that affect customers acceptance on using internet banking is prerequisite of obtaining success in conducting e-commerce. However, lack of research on perception of consumers toward e-insurance in Malaysia. Another important issue is consumers feel unreliable towards security and privacy of e-commerce website (Jà ¤rvinen, 2001). Insurance policy requires exchanges of huge amounts information between the parties. Electronic exchange data or information that needed in insurance policy is an ideal way because Internet enables transfer data over worldwide. Yet the only concern is the private confidential of the data when it is being transfer through internet or any other electronic method. Because of the anonymous nature in internet, insured unable to ensure the data is transferred to the right person. In electronic environment, there is no guarantee of the data or information that being transferred is sealed and did not review by others. In addition, electronic exchange data can cause security problems like customer database may be hacked by someone who has negative intention. Furthermore, electronic documents without physical signatures are easily being pirated. According to Forrester r esearch 2001, the main reason (59%) of young consumers not purchase online is concern about the use of credit cards online and the second reason (47%) is concern about the privacy of the data they sent out to website. Besides, about 75% of US consumers of the Boston Consulting Groups survey are concerned about the degree of security and privacy provided in electronic environment (Goldman, 2001). There is a need for insurance companies to solve this problem by review other banks in gaining consumers trust towards online services (Mattila, 2003). In Malaysia, government had encouraged the development of E-insurance since January 2005. Persatuan Insurans Am Malaysia (PIAM) released the news of motorists will be the main beneficiary of the JPJs e-Insurance Project with effect from 1st January 2005. On 5th October 2004, Minister of Transport was launched an IT-based service with the full support of the JPJ, general insurers and takaful operators. The e-Insurance enables insurance companies to enter their policyholders motor insurance details and transmit them electronically to JPJs computer database for processing. With full implementation of e-Insurance, it minimizes the problems like long queues at the JPJ counters, shortening waiting times at the JPJ counters, reducing the need for repetitive capture of data will also ensure accuracy and consistency of data in JPJs database and eliminating physical motor cover notes will help resolve the problems of forged cover notes as well as reduce document inventory (PIAM, 2005). E-insur ance has brought to us many benefits but it still uncommon in Malaysia. E-commerce has brought a lot of questions. Is insurance industry suitable to apply e-commerce? How E-insurance ensured security and privacy of insureds information and data? What are the expectations of generation Y towards future E-insurance? How generation Y perceived adoption of E-insurance? Is adoption e-commerce an advantage or disadvantage for insurance industry? This study wants to lift up the veil of E-insurance. 1.3 Research objective The general objective of my study is to investigate the perception of generation Y towards E-insurance. The other objectives are: 1.) To study awareness and expectation of generation Y towards E-insurance. From this study, we want to know the high education generation Y perceived E-insurance. E-insurance is important for insurance industry in step out the first step of pursuing low cost customer services. Generation Y are their priority target of E-insurances product because generation Y have much of knowledge in computer. Generation Y treated as the future talented human capital of a country. They are high education and expertise in using computer. Therefore, their expectations and future requirements about E-insurance are important success factors of insurance industry. 2.) To examine the adoption of e-insurance in Malaysia E-insurance has not fully implemented in Malaysia. It is crucial to examine the current situation of adoption on e-insurance in Malaysia. 3.) To investigate the factors that can influence the perception of generation Y towards E-insurance and the adoption of e-insurance To establish long term relationship with customers, it is critical to investigate all the possible factors that may affect the views of the potential customers towards E-insurance. A good service is able to satisfy all the customers need. 1.4 Significance of study Insurance is essential for everyone. It provides a sense of security and peace of mind to us. It also provides financial stability to individual and businesses if insured risk occurs such as flooding, fires, accident or ill health. Insurance is a major component of financial sector. Nowadays, the adoption of e-commerce in financial sector has become obvious. Yet, the insurance sectors are lagging behind. This is mainly due to the complicated transaction involved in insurance industry. This study is aim to investigate the perception and expectation on generation Y on electronic insurance services as well as their willingness to accept E-insurance. Insurance industry in Malaysia have not fully implement e-insurance yet. Most of the consumers feel uncertainty towards this new e-commerce and some even do not aware about this. We are able to know the degree of awareness of generation Y towards e-insurance from the research. Generation Y are potential customers for e-insurance, their awareness of e-insurance is important to the development on insurance industry. According to previous research, it also showed that younger and high educated males with high level of income have higher probability to use internet banking services (Devlin Yeung, 2003). E-insurance also can be categorised as one kind of internet banking services, so perception of younger internet users towards e-insurance is important. The effect of liberalization and globalization around the world influenced the business sectors in Malaysia significantly. Liberalization allowed business transactions can be conducted cross over the boundaries of countries freely. E-commerce should be developed in Malaysia in order to gain the global competitiveness. Compared to other developing countries, Malaysia is lagging behind. In order to compete with other countries, Malaysia government need to support organization in adapting the changes in term of technological. E-commerce provides a new distribution channel for products and services which able to help companies deliver their products and services to customers efficiently all around the world. Although e-commerce provides many competitive advantages for business sector, however, insurance industry in Malaysia still have not implement the electronic insurance completely. It is necessary for government to generate effective strategy for establishing e-insurance in Malaysia. The antecedent of effective strategy is to obtain a clear understanding of perception of customer towards e-insurance. This study benefits government in term of more understand the customers need towards e-insurance, so government and business sector can complement with each other for establishing e-insurance in Malaysia successfully. Service itself is considered as interactive process whereby customers involved in the production process. Insurance is one kind of this service. Since insurance is an interactive process, customers viewpoint on the new electronic insurance must be paid with full attention. This study focuses on generation Ys response on the development of new electronic insurance because most internet users are generation Y now. With the generation Ys future wishes for electronic insurance, a user friendly and suitable E-insurance concept can be developed. This study also benefits insurance companies in developing the electronic insurance service which can satisfy customers need. A well-developed e-insurance service can meet customers requirement and increase their satisfaction. The speed of adoption on e-insurance in Malaysia will be improved. Society also benefited from the study because adoption in e-insurance enables them to access the insurance services through internet whenever and wherever they are. The success of establish e-insurance in Malaysia will bring many advantages to customers. E-insurance provides longer operation time, convenience, less transaction cost needed, and less processing time to customers. E-service has changed the way of people organize their lives. It enables people to make comparisons among the products or services through internet. The study also examines the customers concern towards security and privacy of e-insurance. Hence, after completed the study, the security and privacy of e-insurance systems can be enhanced according to the concern of society. This study investigate the relationship between generation Y and E-insurance and their expectation and perception on E-insurance in order to better establish a new era electronic insurance and to maintain long term relationship with customers. 1.5 Organization of study In chapter 1, the research begins with brief introduction to the topic â€Å"perception and expectation of generation Y towards E-insurance†. In the introduction, it briefly explained the term of e-insurance and generation Y and the relationship between them. After we have some basic ideas about the topic, problem statements of the study developed. The issues of e-insurance were addressed in the study. Objectives of the study are stated down and followed by explaining significant of study. Chapter 2: Literature review 2.1 Services and Goods Goods can be defined as physical products that being produced and sold to the market (Winsor, Sheth Manolis, 2004). In addition, goods also considered as something physical and tangible in nature that customers can feel, smell, taste or hear it prior purchase or make consumption (Rathmell, 1966; Shostack, 1977; Zeithaml, 1985). On the other hands, services are totally opposite to the characteristics of goods. Services normally are classified under intangible characteristics which cannot be touched, smelled, tasted, hear by customer before purchase and make consumption. Furthermore, services also can be classified as a product, a process involves of many activities and can be produced and consumed at the same time, and to some extent customers may participate in the service production process (Grà ¶nroos, 2000). One of the researchers defines service as something can be bought and sold but which you cannot drop on your feet, this definition points out intangible characteristics of service (Gummesson, 1987). Besides that, service also defines as an act that offered by other party (Lovelock and Wright, 2002). There are four main attributes that help in distinguishing between goods and services namely, tangible or intangible (the degree of physical feature), separability or inseparability (the degree of linkage between the product or service and providers and customers), variability or invariability (the degree consistency of the products or services attributes) and perishability (the degree of capacity for being stocked) (Berry, 1980; Fisk, 1993; Gronroos, 1998; Kotler, 1994; Shostack, 1977; Zeithaml, 1985). From the four main attributes, it clearly states that the things that classified as services only when it fulfilled the four main characteristics of intangibility, inseparability, variability and perishability. For example, hair cut service, it does not provide any tangible product to its customer but only intangible service, throughout the hair cut service, it need participation of customer, the hair cut services are inconsistency in quality and it cannot be stocked. Furthermore, among the four attributes of differentiating the goods and services, the intangible characteristic is the best definitive for services (Bateson, 1977; Bebko, 2000; Berry, 1980; Levitt, 1981; McDougall Snetsinger, 1990). Various definitions that used to define services stated above are prefers to include the intangibility features into the statements. Hence, intangibility characteristic of service is the most representative attribute for services in order to distinguish goods and services. However, the tangibility feature is becoming less useful and less definitive for distinguishing between goods and services in digital environment (Rust Oliver, 1999). This is due to digitized goods are consists of both tangible and intangible characteristics. For examples, online purchase DVD is intangible in nature because customers cannot touch or feel the product before the actual tangible product received. The development of electronic environment has blurred the clear distinctio n between goods and services by using intangibility attributes. In order to fill up the inadequacy of tangibility criterion, another framework which used four types of utilities to differentiate goods and services has been developed (Winsor, Sheth Manolis, 2004). The four types of utilities are time, place, form and possession. All retailers will provide time and place utilities to customers, the only differences can be make between goods and services is in term of form and possession (Rathmell, 1966; Hsieh Chu, 1992). Physical goods will only contributing little form utility for customers compared to service whereas the permanent of transfer of possession utility only completed when customers are purchased physical products rather than services (Clemes, 2000). According to this framework, insurance is classified as hybrid retailing or a mixture of goods and services because it provides a moderate degree of form and possession utilities. 2.2 E-service The new era of e-service has begun since the development of internet being introduced in 1994 (Ahonen, 2004). There are three phases of internet according to the previous research (Kalakota Robinson, 2001). The beginning phase (1994-1997) is home pages and website of every company available. The following phase (1997-2000) is taking part into e-commerce in business. The last phase (2000-) which means the current situation is to satisfy online consumers and try to take advantages of internet. However, the development of e-service of our country is lagging behind when compared to other foreign country. Although many researchers have defined e-service before, but there is no an exceptional definition for e-service. E-service can be known as a service that conducts through electronic method such as internet (Rust Kannan, 2002). There is a difference between technology based service and e-service concept, the latter concept need to be carried out through online method whereas technology based services can be an ATM service. Both of the concepts are benefited from development of information technology (Jà ¤rvinen Lehtinen, 2003). In an electronic environment, the service concept is important because the nature of the services is abstract and where the relationships between partners and customers are virtual (Grà ¶nroos, 2000). Since electronic insurance services are perceived as complex and difficult to use, therefore clear and well defined service concept should be emphasized (Jà ¤rvinen 2001; Ahonen Salonen 2005). There are four chosen characteristics, namely, intangibility, process nature, inseparability and interaction that used to test some selected e-services in previous research (Jà ¤rvinen Lehtinen, 2004). All e-services are intangibility in nature and remain intangibility if the consumers only search for information of particular product or service through online. There are only few services consists purely intangible characteristic. For example, previous studies stated that even financial services also aided tangible by their documents like loan agreement (Jà ¤rvinen Lehtinen, 2004). The characteristics of process nature also universal for all studied e-services which means that the customers need to be follow the specific procedures in order to get the services. Inseparability and interaction characteristics are deviated among different e-services (Jà ¤rvinen Lehtinen, 2004). Some characteristics of services in electronic environment have to be considered in order to shift the s ervice concept to (Ahonen, 2004). For e-service, it seldom needs personal interaction when compared to telephone based services (Lovelock, 2002). However, the argument is human factor plays an important role in service recovery when technical problems happened (Jà ¤rvinen Lehtinen, 2004). In addition, E-services can bring considerable profit for companies if they able to manage the e-service effectively. However, not all the products and services are suitable for online trading because internet as a marketing channel only able to realistically fulfill two out of five senses of customers which are sight and sound. Therefore, only products and services that fully utilize the two senses are suitable to sell online for example, CD (Stern, 1995). According to other researcher, Peterson (1997) suggested that the suitability of the products and services to be sold online based on three dimensions: (1) cost outlay and frequency of purchase; (2) value proposition; (3) degree of differentiation Based on the study, products and services that have low cost, high frequency in purchase, intangible value proposition and high degree of differentiation are more suitable to market through internet (Phau Poon, 2000). Is insurance suitable to sell online? Regarding to the three dimensions above, insurance has fulfilled two dimensions which are intangible value proposition and high degree of differentiation because insurance is considered as a customization service. Hence, insurance is considered suitable for marketing through internet. For successfully implement e-service, it not only depends of the suitability of the products and services but also depends on the customers perception towards e-service. Based on previous studies, the overall satisfaction of customer towards e-service can be improved through various factors which included convenience, saving time and money, ease of use, financial security and web site designed to be fun (Szymanski Hise, 2000; Meuter, 2000). Customers satisfaction is important determinant of successful e-service (Parasuraman Grewal, 2000). In order to successfully implement e-insurance in Malaysia, those factors also included in this study to determine adoption of e-insurance. 2.3 Insurance Insurance is defined as the evenhanded transfer of the risk of a potential loss, from one entity to another, in exchange for a premium and duty of care (Wikipedia, 2005). Insurer is the company that sells the insurance, and the insured is the party who buy the insurance. Insurance rate is the amount charged for a certain value of insurance. Insurance sold to consumers directly is known as direct insurance (Skipper, 1998). Meanwhile, direct insurance also can be defined as a service with particular terms and conditions agreed in an insurance policy. On the other hands, one of the researchers stated that part of the insurance service is to maintain a long term relationship between customers and insurance company rather than only holding legal responsibility with customers (Jà ¤rvinen, 1996). Intangibility, inseparability, perishability, heterogeneity and lack of ownership are characteristics of services (Cowell 1988; Zeithaml Bitner 1996). However, all these characteristics do not followed by insurance service. The tangibility of insurance services achieves through a physical paper of an insurance policy including a promise to pay compensation if a certain unforeseen event takes place. The insurance policy symbolizes the only evidence of that promise until losses occur (Majaro, 1982; 1985). In fact, no policyholder would prefer to have any losses, and thus we can conclude that consumers only purchase merely security or protection for their safety instead of compensation of losses. So, as a result it is in force to cause consumers consume insurance whole period that is a continuous consumption, but production is cross-sectional and dependent of the interaction of the consumer and the insurance company. Therefore, insurance service only partially fulfilled the characteris tic of inseparability. One of the unique natures of each service is heterogeneity on its part. There are various alternatives of insurance for consumers to choose which insurance policy is suitable for them but the terms and cover of most of the insurance is standardized (Jà ¤rvinen, 1998). In case of e-insurance, the heterogeneity part of the personal service forms the only unique part of insurance is eliminated. The back-office resources in insurance that used to balance the capacity can avoid perishability. As a result, large part of activities in E-insurance can be carried out without consumers existence and participation. Lastly, as regards to ownership, insurance holders actually own the partial ownership of the service because they reserve the right for claims settlements that will be paid from the reserves in the balance sheet of an insurance company by paying premium (Jà ¤rvinen, 2000). This means that insured consumers own their part of reserves, and that principle is based in Insurance Act. Co nsequently, we can conclude that the insurance service is quite specific from other services because it only fulfilled partially of the common service characteristics. One of the financial services is insurance, it seems to have different user frequency when compared to other bank services (Jà ¤rvinen, 2003). Specifically, consumers may have bank transactions weekly, but in case of insurance issues, such as risk analysis and insurance cover or claims applications, occur quite infrequently and with low frequency (Ahjos, 1999). Hence, there may be only one occurrence within few years, and that is premium payment. Thus, insurance deviates from bank services and in the case of Internet which means that consumers may never get used to e-insurance, because their actions are needed too rarely. Low frequency and infrequency may also be reasons that obstruct the consumers engagement, which may become the crucial point in developing e-insurance. Generally, insurance services is quite different from others banking services. Insurance companies have to take care of every step in implementing e-insurance successfully. This study is tries to unveil the mystery of insurance services in Malaysia. 2.4 Insurance in Malaysia The beginning of insurance launched in Malaysia can be traced to 18th and 19th centuries which transformed from the agency houses that acted as representative of insurance companies in United Kingdom. Hence, the insurance industry has been strongly influenced by the British insurance system and continued until today. At that time, almost all the insurance companies were established by foreign insurer. Domestic insurance companies were only being introduced in Malaysia after Independence Day. However, domestic insurance companies have faced failure and wound up due to inadequate technical and sound operation in the early 1960. To solve this problem, Malaysian government enacted insurance Act 1963 to regulate insurance industry which functioning under Ministry of Finance. The Insurance Act 1996 has replaced the Insurance Act 1963 on 1st January 1997 in order to supervise and regulate insurance industry more effectively (Ahmad Sungip, 2008). Basically, there are three types of insurance industry in Malaysia which included life insurance industry, general insurance industry and Takaful insurance industry (Aini Tee, 2003). Life insurance is insurance policy that covers variety of contingencies event occurred on human life whereas general insurance is all types of insurance policy except for life insurance. On the other hands, Takaful is insurance which based on Islamic principles (EconomicWatch, 2009). There are five main statutory insurance associations in Malaysia namely, Persatuan Insuran Am Malaysia (PIAM), Life Insurance Association of Malaysia (LIAM), Persatuan Insuran Kebangsaan Malaysia (NIAM), Insurance Brokers Association of Malaysia (IBAM) and Association of Malaysian Loss Adjuster (AMLA) (PIAM, 2009). Each statutory insurance association has different function. PIAM is an association of general (non-life) insurers, LIAM is an association of life insurers, NIAM is represents locally incorporated insurer with m ore than 51% Malaysian equity, IBAM is an association of insurance brokers, AMLA is an association of insurance brokers. Insurance companies in Malaysia were only started to conduct e-commerce in 1999 which was much slower when compared to other developed countries. During that period, Bank Negara Malaysia has allowed some of the insurance companies to establish Malaysia first interactive insurance website which enabled insured can make online payment and renewal of motor vehicles insurance policy. Till April 2000, Bank Negara Malaysia allowed a full range of life, general an

Repressed Personality and Sexual Subtleties in Robert Louis Stevenson D

Repressed Personality and Sexual Subtleties in Dr. Jekyll and Mr. Hyde The Tragedies of repression In the reference book Victorian Britain: An Encyclopedia Stevenson is noted for saying that "fiction should render the truths that make life significant" (760). We see this most closely in his Jekyll/Hyde experiment when Jekyll explains why he invented his infamous potion. Jekyll says: "I concealed my pleasures; and when I reached years of reflection...I stood already committed to a profound duplicity of life" (Stevenson, 42). Because of this feeling of being one thing in the public's eye, well respected and controlled, and another on his own, Hyde invents an outlet. This outlet becomes, at least symbolically, a representation of male hysteria, a psychological disorder stereotypically associated with women. Jekyll says "my two natures had memory in common" (48). Thus, Hyde is free to express his base and immoral self without conscience while Jekyll is voyeuristically allowed to watch without regret since the actions are not his own, but a different entities altogether. Jekyll is described crying like a woman behind closed doors because Hyde has become the dominant personality (Showalter, 114). Stevenson's narrative reflects some of the effects of socialization and their influence on the repression of certain forms of sexuality, specifically homosexuality, which we will explore a little later. Jekyll begins waking as Hyde, suggesting that when his social controls are weakest, Hyde is free to come out. The story dramatizes social norms, the search to deviate from them, and rid oneself of responsibility for one's actions that go against these norms. As Jekyll gets used to becoming Hyde, the socialized and repressed Je... ...nd abnormal for their feelings. This is quite different than facing explicitly one's repressed feelings or sexualilty, which the public often reacts violently against. Works Cited Showalter, Elaine."Dr. Jekyll's Closet." Sexual Anarchy: New York: Penguin Books,1990. 105-126. Stevenson, Robert Louis. The Strange Case of Dr. Jekyll and Mr. Hyde. New York: Dover Publishing, Inc., 1991. Waters, Chris. "Robert Louis Stevenson". Victorian Britain: An Encyclopedia. Sally Mitchell and Michael J. Herr. New York: Garland Publishing, Inc, 1988. 760-761. Swade. "Lesbian Tribal Chant History page". http://www.swade.net/swadepages/les_hist.htm Accessed 4/20/99. Ennis, Jane. "VICTORIA Digest - 27 Mar 1998 to 28 Mar 1998 ". Accessed 4/20/99. http://www.mailbase.ac.uk/lists/englit-victorian/1998-04/0003.html

Michael Jordan Essay -- essays research papers

In Jim Naughton’s book Taking To The Air, the main character is Michael Jordan. The book is Jordan’s life and talents. Michael Jeffrey Jordan was born February 17, 1963, in Brooklyn, New York. He was the fourth child and the youngest of three boys. Michael Jordan is by any measure, the most popular athlete in America and perhaps the best-known figure in the world. I have chosen to use Maslow’s Theory of Hierarchy of Need to analysis Jordan’s personality. I will do my analysis by focusing on Jordan’s healthy personality, which is marked by his continued personal growth. Michael Jordan’s parents are James and Deloris Jordan. James began work as a forklift operator for General Electric, rose to dispatcher and retired as a supervisor. Deloris took a job after her children were in school at a drive-through window for United Carolina Bank. She worked her way up to head teller and retired as chief of Customer Service. Jordan has two brothers and two sisters; James Ronald, Larry, Deloris and Roslyn. He married Juanita Vanoy. Juanita, who was a loan officer at Chicago Bank before marring Jordan, Michael and Juanita, have two sons; Jeffrey Michael and Marcus James. Jordan’s friends admired him and value his friendship because he is a considerate and noble man. The Jordan’s are "pretty laid-back people". (Naughton, 1997, Pg. 19) Fred Whitfield, a friend of Jordan states, "he was just a real clean-cut guy with his head on straight." (Naughton, 1992, Pg. 18) "He hates to be embarrassed, he can’t take that. He can dish it out all the time, though. "If you make a mistake, he’ll let you know about it," states Buzz Peterson, a college roommate. Kevin Jones, another college friend, to whom Michael gave one of his tailored tuxedos, states "these gifts are Jordan’s way of making sure his buddies don’t get left behind." (Naughton, 1992, Pg. 23) Rod Higgins of the Golden State Warriors, who is Jordan’s best friend in the league states "to deal with him, you have to go right back to him just to make the night not so long." (Naughton, 1992, Pg. 22-23) Adol ph Shiver was Michael’s summer time playmate at Empire Park in Wilmington, his classmate at Laney High School and began again Chapel Hill. Jordan has a big circle of friends but these were a few of the closet. Beneath this verb... ...tain a fresh appreciation of the world around them. Socially, they are sensitive to others’ needs and enjoy rewarding interpersonal relations. At the Henry Horner Homes Project, Michael has written his legend. "It is sentimental to pretend that he can solve the many problems that beset this pace, irresponsible to imagine that he owes a greater responsibility to these kids than one owes them one’s self. But he could focus attention on these children’s problems simply by crossing the street. These kids, and others like them, are not Jordan’s obligation, but they are his opportunity. And with so much on the lives, who would you rather see with the ball?" (Naughton, 1992 Pg. 250-251) Michael Jordan has not only grown as a great athletic but also as a good human being. Jordan loves children and he will help those he can. Through Maslow’s Theory, I could see Michael Jordan Personality. He shows that he fulfills one’s potential and has a nature of the healthy personality. He strikes a nice balance between many polarities in personality. Michael Jordan, indeed, by any measure, is the most popular athletic in America and perhaps the best-known sports figure in the world. Michael Jordan Essay -- essays research papers In Jim Naughton’s book Taking To The Air, the main character is Michael Jordan. The book is Jordan’s life and talents. Michael Jeffrey Jordan was born February 17, 1963, in Brooklyn, New York. He was the fourth child and the youngest of three boys. Michael Jordan is by any measure, the most popular athlete in America and perhaps the best-known figure in the world. I have chosen to use Maslow’s Theory of Hierarchy of Need to analysis Jordan’s personality. I will do my analysis by focusing on Jordan’s healthy personality, which is marked by his continued personal growth. Michael Jordan’s parents are James and Deloris Jordan. James began work as a forklift operator for General Electric, rose to dispatcher and retired as a supervisor. Deloris took a job after her children were in school at a drive-through window for United Carolina Bank. She worked her way up to head teller and retired as chief of Customer Service. Jordan has two brothers and two sisters; James Ronald, Larry, Deloris and Roslyn. He married Juanita Vanoy. Juanita, who was a loan officer at Chicago Bank before marring Jordan, Michael and Juanita, have two sons; Jeffrey Michael and Marcus James. Jordan’s friends admired him and value his friendship because he is a considerate and noble man. The Jordan’s are "pretty laid-back people". (Naughton, 1997, Pg. 19) Fred Whitfield, a friend of Jordan states, "he was just a real clean-cut guy with his head on straight." (Naughton, 1992, Pg. 18) "He hates to be embarrassed, he can’t take that. He can dish it out all the time, though. "If you make a mistake, he’ll let you know about it," states Buzz Peterson, a college roommate. Kevin Jones, another college friend, to whom Michael gave one of his tailored tuxedos, states "these gifts are Jordan’s way of making sure his buddies don’t get left behind." (Naughton, 1992, Pg. 23) Rod Higgins of the Golden State Warriors, who is Jordan’s best friend in the league states "to deal with him, you have to go right back to him just to make the night not so long." (Naughton, 1992, Pg. 22-23) Adol ph Shiver was Michael’s summer time playmate at Empire Park in Wilmington, his classmate at Laney High School and began again Chapel Hill. Jordan has a big circle of friends but these were a few of the closet. Beneath this verb... ...tain a fresh appreciation of the world around them. Socially, they are sensitive to others’ needs and enjoy rewarding interpersonal relations. At the Henry Horner Homes Project, Michael has written his legend. "It is sentimental to pretend that he can solve the many problems that beset this pace, irresponsible to imagine that he owes a greater responsibility to these kids than one owes them one’s self. But he could focus attention on these children’s problems simply by crossing the street. These kids, and others like them, are not Jordan’s obligation, but they are his opportunity. And with so much on the lives, who would you rather see with the ball?" (Naughton, 1992 Pg. 250-251) Michael Jordan has not only grown as a great athletic but also as a good human being. Jordan loves children and he will help those he can. Through Maslow’s Theory, I could see Michael Jordan Personality. He shows that he fulfills one’s potential and has a nature of the healthy personality. He strikes a nice balance between many polarities in personality. Michael Jordan, indeed, by any measure, is the most popular athletic in America and perhaps the best-known sports figure in the world.

Descriptive Essay - The Pier :: Descriptive Essay, Descriptive Writing

Naples, not the most exciting place on the planet. No, people have seemed to conclude that Naples, FL is the place to go for a nice, relaxing retirement. And I have to agree, they are right. Naples is a place filled with tee times on golf courses, lunches at country clubs, longs walks along the beach and a casual stroll on the downtown sidewalks, sipping on a frappacino, all accompanied by sunny, cloudless days. So, what is a teenager to do? Despite the â€Å"elderly-friendly† appeal, Naples has proved to be somewhat teen-friendly. Usually, we have to rely on our own imagination for entertainment. And depending on which teen you are talking to, the entertainment level can go from fun, to just plain crazy. The only problem that seems to arise around here is that of location. Where exactly do you go to have fun? I personally have relied on the Naples Pier for a place of amusement. The Pier is a simple structure; basically is a twelve foot high boardwalk jutting out about seventy yards into the Gulf of Mexico. The Pier is the place for lovers to stroll and for fisherman to share their tales. For my friends and me, it has everything from a simple meeting place to a center for deep conversation. Sometimes we went there for the simple reason to watch the sun set, or we would just lie on the benches, staring up at the stars just talking. We have talked about everything, from theology to what animals we would like to be reincarnated as. The Pier has also been home to some crazier doings, from the spotting and naming of dolphins, to making fun of tourists in a loud fashion to actually jumping off the edge and into the water below, which in now prohibited.

Ptlls Level 3

ASSESSMENT 1 a. Explain what your actual or perceived role, responsibilities and boundaries are as a teacher in terms of the teaching cycle. Why are these necessary? b. Identify the legislative requirements and codes of practice that directly impact on your teaching. c. Identify the legislative requirements and codes of practice that directly impact on your learning environment. ANSWERS 1. 1. †¢ Explain what your actual or perceived role, responsibilities and boundaries are as a teacher in terms of the teaching/training cycle.I intend to continue to be a trainer in management and in the security sector. The role, responsibilities and boundaries of a trainer are ever changing and adapting to changes in the society. It is more than simply lecturing and marking students works. Learners come from different backgrounds and with different problems, hopes and expectations which have to be understood and addressed before effective learning can take place. As such in addition to my prima ry role of being a facilitator, I will have to play the roles of parent, psychologist, protector, motivator, role models to some learners.I will also have to collaborate with some agencies and organisations in order to facilitate effective learning. Boundaries are anything that may have direct impact to my teaching or delivery. This may include time constrains, my subject knowledge, the size of my class and location of the training room, the ability to cater for students with learning disabilities. In this I must have a reasonable evaluation to know what I can do and what are outside my ability and to call for supports. Reece and Walker describe a modern teacher as being a facilitator.Unlike the traditional teaching methods which encourage learners just to be talk into, the modern method places more emphasis on the ability of the teachers to motivate and encourage students to be actively involved in the process of discovery, exploitation of issues and be able to think around the sub ject matters without being a mere regurgitation of given facts (Reece & Walker, 2002, P4). For this to take place, I will have to be able to facilitate an environment where learners fill safe and without any feelings of internal or external threats, discriminations or insensitivity to language or cultural barriers to learning.Coffield, F (2008) supports this line of thought when it states that teaching and learning are not separate activities but â€Å"intertwined elements of a double sided, interactive process† which is enabled by the understanding and implementation of the key stages of the teaching/training cycle. The Constructivism theory (Jean Piaget, 1967), also support this line of reasoning. Despite the ever expanding or the elastic roles of trainers, it is essential that in order to be effective at impacting knowledge and to act within the law, trainers are aware of their roles, responsibilities and boundaries.In this respect, they are guided by the teaching/training cycle which provides a systematic approach to teaching and a cohesive structure within which roles, responsibilities and boundaries can be assessed and reflected upon (Gravells, 2010: 11). Gravells (2008) describes teaching as a cycle made up of five points- Identify needs and planning, designing, facilitating/deliver, assessing, and evaluating. When planning to train learners, I would be guided by the teacher’s cycle.I will first seek to identify needs; training is about satisfying needs, therefore a good beginning point at preparing a training programme is to know the task to be performed. I will then identify the existing skills possess by learners and then produce the training content that would be required in order to close the known gap. This is known as training-needs-analysis. Information about the existing ability of learners can be drawn using various methods such as asking them to complete purposely designed application forms and or questionnaire, or through telep hone or direct interviews.The initial assessment would give me the opportunity to identify needs and provide me with a starting point to plan the course with regards to the pace of delivery and resources to be used and in collaboration with the learner to formulate an individual learning plan (IPL). Overall, this information would help me to plan my content and delivery strategies. These have some advantages: i. Understanding the learners learning styles can make my course to be engaging. Flemming (1987) noted three different styles of learning; visual, kinaesthetic and aural.In order to know which method(s) to use to benefit my students the first lesson on my course will centre around discussions on what they already know, the resources they are familiar with, and a learning style questionnaire which will provide me with information on preferred learning styles. Effectiveness can also be enhanced if I adapt my teaching style to give maximum benefit to learners. ii. Another importan t factor I must consider when identifying the needs of my learners is their learning process.A commonly used theory of learning process is that of Kolb (1984) who describes four different stages of the learning process as; Concrete experience, observation and reflection, abstract conceptualisation, and active experimentation. This theory particularly gained insight into the fact that greater understanding is achieved by learners when different and appropriate means are deployed to teach the same concept. Plan and Design Plan and Design of training involves defining and meeting the aims and objectives of my course, preparing the environment, suitable delivery resources, methods and handouts.Planning and design of the lesson will require myself to study the aims, objectives and the set learning criteria set by the awarding body which I may be dealing with. I will state what the learners would learn, what I will do to support learning, what the training will cover and learning outcomes . My scheme of work will be practical and motivating. I will ensure that the working environments are safe and conducive for learning. I will also ensure that all the equipment needed for the course is made available on time. Deliver Once I have identified the needs of the learners and planned and designed y course I will proceed to deliver it. I will seek to use the learning methods that enhance their ability to achieve the most from the course. My teaching style would be mainly andragogical because, been an apprentice is a hand’s on role, this will allow the learner to carry out the task therefore learning the theory and learning how to apply those theories. In terms of learning styles, I will deploy all the three styles; visual, audio and kinaesthetic. I would deliver the theory, view videos and show practical examples and give the learner the opportunity to carry out the task themselves.I will allow my assessment of the group to determine the ice breaker to use, but my ob jective will be to run an inclusive training through the distribution of ability and cultural mix and to encourage them to fill free to communicate and to get to know me and each other. I will also define my pace and pitch of delivery, which will be influenced by the learning needs of the students and group dynamics. In setting my ground rules, I will be guided by two factors; the safety of all parties involved in the learning process. This will required that some rules are rigidly implemented.I will also be guided by the need to involve learners in negotiation over other issues, such as answering mobile phone, leaving early, etc. Assessment The delivery of courses will be followed by assessments to determine if learning has taken place, the level of understanding and to check if training strategy and tactics are appropriate. Various methods can be employed, such as setting group work which test understanding, direct questions and interview with learners. Another method to use in ev aluation is the use of questionnaire. This allows for more truthful responses as these could be filled in independently and without the learner’s name.Evaluation is a hugely important part of the process specifically for me as this would allow me to identify any weakness and help me improve for the following modules. For all I will be asking for the course to be formally evaluated at the end of each module, I would make my learners feel confident that if there is any improvements they think I could make within the duration of the course they can approach me and make suggestions. Evaluation should be constant during the teaching process to ensure I am teaching to the best of my ability and the learners are learning to the best of theirs.ANSWER 1. 2. †¢ Identify the legislative requirements and codes of practice that directly impact on your teaching and learning environment. It is most essential that trainers are aware of key aspects of legislation and codes of practice th at are relevant to their subject area and be able to put them into practice. This includes legislative requirements and codes of practice which determines what constitutes a suitable environment. A learning environment is an environment where teaching/training takes place. This could be a school, college or a building or room.But it should be suitable for the purpose because this is an important part of ensuring a successful session. It should for example, provide suitable access for all learners and sufficient toilet and refreshment facilities. As a Security and management trainer, the key aspects of current legislative requirements and codes of practice that are relevant to my subject area are as follows:- The Health and Safety at Work Act 1974, The Disability Discrimination Act 2005, the Manual Handling Operations Regulations 1992 and the Lifelong Learning UK (LLUK, 2008). a. The Health and Safety at Work, etc Act 1974The main piece of legislation affecting the management of heal th and safety in educational establishments across all sectors is the Health and Safety at Work, etc Act 1974 (HSWA). This Act provides a framework for ensuring the health and safety of all employees in any work activity. It also provides for the health and safety of anyone who may be affected by work activities in e. g. pupils/students and visitors to educational sites, including parents and contractors. Employers and employees (as well as manufacturers, suppliers and the self-employed) must comply with the duties set out in the Act.This legislature is very important as trainers own a duty of care to learners and the need to provide a safe environment. b. The Disability Discrimination Act 2005 The Disability Discrimination Act 2005 is a piece of legislation that needs to be taken into account when teaching adults with learning disabilities. It provides legal rights for disable people in the areas of employment, education, access to goods, services and all facilities including large r clubs and land based transport services; buying and renting land property and functions of public bodies, for example, the issuing of licences.This piece of legislation ensures that all learners are given necessary adaptations to allow them to participate fully in their learning environment. This may be something as simple as ensuring the classroom has a wide enough areas for a wheelchair to pass through. c. The Manual Handling Operations Regulations 1992 A compulsory part of the training in security is known as physical intervention. It involves teaching learners on how to arrest and hold people. I will be teaching learners in the different types of safe ways to hold suspected offenders.This will include lifting and physical handling of fellow trainers. The Manual Handling Operations Regulations 1992 require employers to minimise the health risks associated with manual handling, a term used to describe activities which involve lifting, carrying, moving, holding, pushing, lowering , pulling or restraining an object, person or animal. Employers should, avoid the need to lift, carry, push, pull, lower or support loads wherever possible. They should mechanise such tasks where they cannot be avoided by the use of trolleys, barrows, lifts or hoists.They should carry out risk assessments, which take into account the work task, the activity involved, individual capacity, working environment and other factors. It is essential that as a trainer, I observe this legislature in order to safe guard the safety of the learners. e. Lifelong Learning UK (LLUK, 2008) As a trainer in the UK, I will be govern by Lifelong Learning UK (LLUK, 2008), the professional body responsible for the professional development of all those who work in further, higher and other areas of education.The body sets standards in six areas to guide a trainer like myself. The areas are: i. Professional Values and Practice ii. Learning and Teaching iii. Specialist Learning and Teaching iv. Planning for Learning v. Assessment for Learning and vi. Access and Progression. The professional values and practice area sets standards on values, part of which requires trainers to motivate learners to seek further develop. The learning and teaching section deals with the needs for the establishment of a purposeful learning environment for learners.Specialist learning and teaching area set out to ensure that trainers are aware of current legislation, their implications and be able to apply appropriate strategies to work with those who may require specialist training. The planning for learning section deals with the needs for trainer to be able to plan for their session and create an inclusive learning environment. Assessment for learning section deals with the needs for appropriate assessment and feedback from learner as a means to encouraging progression.Access and progression allows for the trainer to encourage and support the learner into further or appropriate courses or learning for the future. f. The Equality Act 2010 The Equality Act 2010 provides a legislative framework which protects the rights of individuals and advances equal opportunities for all without discriminations on the grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy and maternity.It’s protections extend to some groups not previously covered; this group now enjoys what is known as protected characteristic. In education and in training, it is a key part of the legislation that trainers must seek to enforce that learning and assessment must be accessible to all. The Equality Act 2010 The Data Protection Act 1998 is a United Kingdom Act of Parliament which states UK law on how to process data on identifiable living people and as such the protection of personal data.It was enacted to bring UK law into line with the European Directive of 1995 on the obligations of member states to protect people’s fu ndamental rights and freedoms and in particular their right to privacy with respect to the processing of personal data and in practice, it provides a way for individuals to control information about themselves. Its eight core principles states that personal data must be: processed fairly and lawfully and only for one or more specific and lawful purpose.The information collected shall be accurate and not excessive and not be kept longer than necessary for the defined possess. It shall also be processed in line with the rights of individuals in mind. Such information shall be secured and not transferred to countries where they cannot be made secured. As a trainer who will be dealing in handling personal data that belongs to others, I’m obliged to obey this law in all my dealings with students. ASSESSMENT 2 ANSWER 2. 1 Explain the ways in which you would establish ground rules with your learners, which underpin appropriate behaviour and respect for others. Ground Rules Ground Ru les are a series of mutually agreed rules between the teacher and the learners, which are formulated for the direct benefit of all members of the group. They are mainly rules on rights and responsibilities of each member and team, which directly or indirectly contributes to the smooth running of the programme. They are rules within the existing laws and code of conducts.As my learners are expected to come from different backgrounds and reflect our multi-cultural society, the establishment of ground rules can go a long way toward contributing to the smooth running of my classes. It allows learners to be aware of rules, acceptable standards, practices and expectations throughout the course of tuition. Ultimately, rules are tutor’s responsibility and it takes the lead in leading the effort in setting the acceptable standard for the smooth running of the courses.But the success of cooperation varies and they are greatly influenced by the way those rules were set up. Using the sty le which favours the learning styles of the learners and their involvement in the process can go a long way toward securing greater cooperation and compliance. Using a cognitive domain (Bloom 1951 & 56), a trainer may simply tell the class ‘these are the rules, take it or live it’. It may have a measure of success but its effectiveness may be limited if it does not accommodate the learning styles of all learners.While a learner with preference for reflective style of learning (Honey and Mumford 1986) may find this appropriate, because they are able to listen and watch from the outside; learners with preference for a more activist role (Honey and Mumford 1986) may not get enough of activities and stimulation from such method and therefore unmotivated by it. Such learners may feel sideline from the rest and as such become disruptive and show less respect for others in the class. There are many ways in which a trainer can establish ground rules with his or her learners, ho wever the trainer must be aware of their learner’s learning styles.Using a variety of activities and manners to determine ground rules could be effective as it then will reach out to a multitude of learners within the classroom. Ann Gravells (2008, pg 34) suggested that better results are achieved by andragogical approach (mainly learner centre) which allows learners to create their own ground rules; instead of rules being seen as imposed on them by an higher authority, it permits them to take ownership, as such responsibility and encourages empowerment as a result of which, more often than not, learners are likely to abide by those rules.In particular, this approach work well with individuals who use an aural style of learning (Fleming 1987) because they enjoy talking to others, while those who use a visual style of learning may find it less stimulating as they often prefer to observe rather than offer their opinion. Following an activity such as discussion regarding rules, feedback from the tutor would encourage positive behaviour from the learners and hence respecting others learning experiences. Skinner (1974) believed that the learner would repeat the desired behaviour if positive reinforcement were given.ANSWER 2. 2. †¢ Explain and describe the types of resources that you have available to meet the potential needs of your learners There are three main teaching resources; facilities, people, and materials and equipment. Most of the learners in the security sector are adults and the syllabus of what to teach, the number of ours to be assigned to each sector, such as trainings in class, physical exercises and the examinations to be taken have been designed by the Security Industry Authority, SIA.The content of the training to be instructed is also on the website of SIA, it is fairly standard with very little modifications to be carried in the choice of language; to accommodate the interest of the learners who have a poor master of the English la nguage. All learners wishing to train with me will be required to complete an application form which will provide me with some information, such as their level of education and pass experiences. The review of this data will provide me with the information which will influence my modification of the choice of language used in the handout which will be supplied to learners.It will also afford me the opportunity to gauge the individual learning plan, in collaboration with the learners. It will provide valuable information for me in the planning of scheme of work and session plan. Some of the learners may have stayed out of education environment for a long time. Because of this they may not like reading and their listening span may be short. I will have consideration for all these factors when determining how reading-friendly the booklet should be, the intervals at which to have brakes, the icebreaker, the energiser and the pace and phase of delivery.In order to avoid giving one big han dout which may put the learners off, I will give out two sets of handouts, one at the start of the lecture and the second will be giving out on the third day after the contents of the first had been covered and after I might have gone through each page with them to highlight the important points. The same will be done with the second handout, which will be shorter in order to allow them time to go through it. I may also have learners whom I’m either not competent to meet their needs or have the resources to meet their needs.In such instances, I will have to seek the support of organisations that are able to provide such needs. I will be failing in my duty if I do not correctly identify what I cannot provide. I will equally be failing in my duties if I identified such needs but failed to refer them to where they could get help. For example, it could be that a leaner has learning difficulties; this is an area which I am not qualified to handle. My duty then will be to seek the support of professional group such as the British Dyslexic society.Those with language problems will equally be assisted; some to attend evening classes, some of such courses are subsidise by the government. I can assist learners to contact their local government council for such help. I will also adopt a communication style that will assist them in getting this type of functional skill. Materials and equipment are the resources that trainers physically use during teaching. I will give out handouts because it would provide them with a lot of reading materials and reference points. It would assist in improving their reading and writing functional skills.Learners will benefit from the use of multimedia approach which combines beneficiary resources in the interest of learners. I will use Computer based interactive presentation programmes, such as PowerPoint, because it would provide learners with the opportunity to visually see some of the information in their handout and assist them w hen reading their handouts. I will use flip chart, so that both the learners and myself can use them whenever it is more convenient to write out information or for group work to be presented to the class.I will use information provided on CDs, Videos/DVDs; to assist in the presentation of case studies that are current or provided by professional organisations such as the fire service, searches carried out at Airports and CCTV images showing the management and control of crowds. I will use Newspaper articles because it will present learners with the opportunity to see the most current relevant information on subject matters. This will reinforce learning and provides them with the opportunity to be on the lookout for similar information.Role plays will be used to demonstrate how to carry out searches, how to man the entrance to a Club and how to communicate with customers. Physical objects/models will be used to allow learners to see examples and to come to the front of the class to m ake presentations. Photographs/posters showing the different warning signs and different types of power extinguishers will be made available to learners. I will also make available OHP screen and Market board. ANSWER 2. 3. †¢ Identify any other organisations which may be used as a referral point to meet the potential needs of the learners: British Dyslexic society for those with learning disabilities. ? To those with language barrier, I will refer them to organisations receiving funding of English for speakers of other languages (Esol) for support. ASSESSMENT 3 ANSWER 3. 1. †¢ Explain how you could promote, establish and maintain equality, diversity and inclusion within the classroom environment. More often than not, trainers will be looking after a ray of learners with different abilities, motivation and other forms of differentiations.In particular, on a typical SIA Door Supervisor Course, differences are often recorded on the basis of gender, education, age, sexual orie ntation, motivation, comprehension of English language, ethnicity, cultural and religious backgrounds. A trainer is faced with the challenges of ensuring that it delivers inclusive sessions which motivate all learners. Diversity Part of the inputs which promote inclusion for all learners through the structure of the session on my courses will be decided during the session plan construction phase.Some of the information gained from the initial assessment form completed by learners will have given me some information, such as the differences in age, ethnicity, social background, learning or physical disabilities and previous learning experiences of learners. On the basis of this information, I will be able to make a group analysis and the course or session can be devised to accommodate methods which can cater for their differences.The assemblage of learners whom because of their differences are able to see things from different perspectives crates an opportunity for me as a trainer to harness this opportunity so that learners can learn from each other, to see that each learner is appreciated and their talents utilised for the betterment of all. Moreover, it provides opportunities for a multidimensional approach to learning and for learners to appreciate the importance of team work. Inclusion The promotion of inclusiveness will always form part of my planning at the session plan stage.This will be base on the information received at the initial assessment. Additional updates will then be made after collecting additional information on the basis of engaging the learners in the classroom. Specific incidents of real or potential discrimination will also be address. It is quite common that that during trainings, learners tend to sit together on the basis of certain commonness or preferences which could be base on gender, culture, attitude, e. t. c. I will adopt the strategy of seeking to mix the group by increasing group work that encourages group challenges.I will a lso adopt the tactics of mixing the class on the basis of gender, culture, race, disabilities, abilities and motivation. I will also choose the most appropriate icebreakers to achieve objectives which promote inclusiveness and use different teaching methods to cater for the different needs in the class. The choice of various teaching methods will ensure that no group is excluded from participating in my class work. Equality Learners will be treated as individuals and not just one of those in a team or another leaner.My trainings will be designed and delivered in ways to accommodate and appreciate the fact that we all learn in different ways, we assimilate at different speeds and we are all talented in our own different ways. Every care will be taken to ensure that the class is for all and every participant benefits from my courses. Referral Mechanisms I will also recognise my boundary in my dealings with learners. If for example there are special needs learners that I do not have th e ability to teach, I will refer such learner to other specialist.If I alone cannot cope with some of the practical work or I would need assistant, I will surely do this and prevent avoidable accidents. 3. 2. †¢ Explain ways to embed elements of Functional Skills, in your specialist area. In our multi-cultural and mixed ability society, three subject areas; English language, Mathematics and Communication Technology (I. C. T. ) have been identify critical and certain minimum levels of knowledge, skills and understanding of those subjects have been identified as essential for individuals to be able to operate confidently, effectively and independently s active member of our society. This can promote an inclusive society that is also competitive. In the SIA Security courses, I will be working with a lot of immigrants, who have been put into the margin of the society because of their inability to communicate well using the English language. Among them are people whom their knowledg e of mathematics fall below the set standards of Level 2. Some are not confident and capable when using ICT systems and tools to meet a variety of needs in a range of contexts.Others will not be able to communicate well in English language. Among the migrants are some qualified professionals who are frustrated and unable to secure jobs due to language and cultural barriers. Either when dealing with the public or giving instructions internally, the ability to communicate is an essential factor in security. It is essential to be able to understand the time and to use the IT for simple task such as keeping records, log in and out, etc. i.I will teach English to this group, encourage active participation from them and show to them that being able to communicate well is an essential tool in the security field and it can make the difference between life and death, between keeping their job or not and an essential tool in achieving customer satisfaction. ii. I will incorporate group discus sions where learners will practice English speaking skills. iii. I will set them written assessments where learners will be able to practice writing skills. iv. I will use PowerPoint in the classroom and give learners handouts so that they will be able to use their English reading skills. . I will ask them to complete accident reports, handover notes, and sick leave form and make radio and telephone calls. vi. I will introduce into the course problem solving schemes that allows learners to use their general maths skills. For example, in the teaching of the CCTV, learners will be encourage to record when images were recorded, how long it takes before certain events were concluded and how to keep log books. vii. Learners will be given half-a-day learning on how to operate the CCTV, including how to record images, using the keyboard and joy stick. viii.In group discussions, I will ensure that those who have a poor knowledge of the language are mixed with those who are good in it. This will encourage them to take greater interest and participation in the course and they will be better off than when they stick with people of their culture or who share similar limitations, and may not be in a position to assist them. ix. Using ICT with learners with disabilities has its own peculiar challenges. Since some of them have sensory or physical disabilities alongside learning disabilities, accessing the mouse and keyboard can often be a problem.It is often necessary to find alternative ways to interact with the computer. Using what is known as a tracker ball, which replaces the mouse for people with poor manual dexterity can be helpful. Also, the employment of keyboard with larger keys can be helpful for learners who have poor motor skills. Learners with learning disabilities who do not have reading or writing skills may be assisted with the use of symbols or pictures on the computer so they can recognise and relate to them. Partially sighted or registered blind learners c an be assisted with voice activated computer programs.Using a multi-sensory approach to learning creates opportunities for learners to have ICT skills without needing advanced levels of technical skill. ASSESSEMENT 4 ANSWER 4. 1. †¢ Explain the three main types of assessments used and fully explain how you conduct, or could conduct, an initial assessment of learners. Assessment is a means by which evaluation is carried out on whether learning has taken place and the level of learning. It is also a means by which trainers are able to assess whether their training strategies and tactics are appropriate and effective. Initial or diagnostic assessments are conducted before a learner begins a course.It is an evaluation of a learner’s skills, knowledge, strengths and areas for development. ’ (Gravells, 2008 page 75). This assessment assists in the determination of training needs analysis. The information gathered assists the trainer in planning the material content, tra ining methods and strategies to ensure that learners gained the maximum learning from trainings. Various methods are employed to achieve this objective. In some cases, the completion of a well structured and specifically designed application form followed by telephone interview is enough to complete this diagnosis.In orders, learners are invited to sit for written examination or examinations in addition to sitting for one or more face to face interviews and or skills or psychometric testing. The qualifications presented can provide information to trainer about the qualification attainment, at what level and how long ago the learner was in an academic environment. The written answers on the form can present trainers with the opportunity to evaluate the learners written English and presentation skills.Formative assessments are tools for progressive gauging of learning by learners and testing both learning strategy and tactics deployed by trainers. Trainers break their sessions into st ages and at each turn examines whether learning has taken place before moving on into the next stage. The information derived from it allows both side in the learning process to know whether objectives are been met, whether to deploy more effective strategy, tactics and resources toward effective achievement of stated goals or to redefine or fine tone the goals (Minton 1991, pg 183).The benefit of formative assessment is that a teacher can continually evaluate the learner and correct learners’ mistakes. Formative assessment is often informal and very low key to the point of the learner being unaware of the assessment. It can be done by oral question and answers, group work, multiple-choice test, practical demonstrations, such as singing or acting. Summative assessments are used at the completion of a course. It is often formal and demanding and carried out under controlled exam conditions. They are used to generate a grade that reflects the learner’s performance.While most summative assessment takes this form, many have argued that the stress it generates among some group of learners who may suffer from one disability or another, does not make it a fair means of ascertaining the knowledge gained. Many have argued that it is fairer when it is combined with formative assessment. There are various ways of assessing a learner’s knowledge of a subject and competence. These can be by question and answer sessions, practical tasks, evidence from others, self-evaluation, observations, tasks and examinations.All of these methods of assessments have advantages and disadvantages. It is necessary to keep records of these assessments to ascertain whether a learner Is learning from the course and if they are improving. Also, outside agencies such as governing bodies may want to see records of your learner’s performance as well as the leader of your facility. ANSWER 4. 2. †¢ Explain how you utilise assessment methods. Following assessment, it is vital that trainers give feedback to learners on their achievements. This can be presented verbally or in written format.In order not to de-motivate learners or destroy their confidence, such session should normally start with the presentation of the positive or strong points followed by the negative points. This should be followed by an agreement on how to improve the week points and how to keep up the good sides. Learners should always be encouraged to ask questions and to seek clarifications and trainers should be positive when stating areas for development. ’ (Gravells, 2008 pg 86). As a trainer, it has become very evident to me that assessment is a critical component of education.First, it is essential for a trainer to know the level of knowledge and potentials of the learners before learning materials are prepared. This includes the pace of delivery and the depth of information provided and the method of training. When delivering training, it is equally essential to continuously monitor progress in order to ascertain the level of learning. At the end of training, overall progress are assessed in order to be able to give feedback both to trainer and learners on the level of learning that has taken place and the success or failures of strategy and tactics.I will have to employ the three methods of assessments in my trainings. Each is important in the sectors of the training they serve. The three combined make an immense contribution to training efficiency. However, when working with adults with learning disabilities who have limited literacy skills it is often better to rely on practical tasks or question and answer sessions as the learners have often absorbed information more effectively if it has been given in a visual or oral manner. The information gathered from an initial assessment will provide me with a guide on how to plan the structure of the session.It could help in deciding the pace and the pitch of the session and also the choice of r esources to use. Formative assessment can help the teacher to make informed decision on whether or not to progress with, or to re-teach and or to change the method and style of teaching. Once training is complete, summative assessment provides the trainer with the opportunity to assess the overall learning that has taken place, the overall assessment of the success or failure of strategies, tactics and choice of resources. The information received is also used to give feedbacks and suggestions on how learners could make further improvements.ANSWER 4. 3. †¢ Explain the importance and the requirement of keeping records including those relating to assessment. It is imperative that as a teacher I should complete and retain records on my learner’s assessments. This is evidence of how the learners are progressing. There are many other numerous reasons for a teacher to keep records. Records, such as assessment grades, registration details, class registers and learner informatio n may need to be accessed at anytime by the teacher, learner, course leader or governing bodies.Therefore it is important to keep these records up to date. Good record keeping is critical to training. As such it is vital that records are kept by the trainer as part of a learners learning structure. This is because: i. Some schools and awarding bodies made record keeping and up to a given period mandatory. ii. It shows standardisation, meeting of criteria and form a vital part of the audit chain. iii. A good record of history of past events and a reference point. iv. Generally it aids efficiency and management of training resources. . It aids continuation if a staff is absent as records of the past can be accessed and follow. ANSWER 4. 4. †¢ Describe the types of records you would maintain. Some of the records to be kept are mandatory while others aid efficiency and good management. I will keep the following records: i. Summative assessments such as paper examinations. ii. Teach ing logs, signed appeals procedures, application forms and funding documents. iii. Learners’ records (Gravells 2008:89), including application forms, progress sheets, contact details. Tracking sheet† of all learners` progress clearly identify their achievements over the teaching period as outlined in (Gravells 2008:89). In addition to this I also carry out and file their initial assessment that all the learners undertake at their interview this ascertains if they need extra support with their communication, numeracy, spelling, and social needs. I also complete an individual work plan with the learner, which gives timescales and work schedules needed to complete their apprenticeship. iv. Records of other trainers and resource sources will be kept.ASSESSMENT 5 †¢ Produce a scheme of work for a minimum of four seasons. †¢ Produce a session plan for your 30 minute micro-teach session. †¢ Use a range of teaching and learning approaches which engage and motivat e the learners effectively. †¢ Demonstrate effective communication with learners. †¢ Observe a micro-teach session delivered by a member of your cohort and provide positive feedback. ANSWER 5. 1. †¢ Produce a scheme of work for a minimum of four seasons. A Scheme of Work is a document which allows the teacher to plan the overall programme for a learning project.Its component includes the programme title, how much time is available for each session, what are the learning outcomes being covered for each session, what topics will be covered and what resources are required. It could also include guiding learning hours, the assessment criteria being met and the Awarding Organisation issuing the certificate. [Morley & Wordsworth 2010: p66]. In addition to the fact that some external verifiers demands for Scheme of Work, it enables the trainer, the verifiers and learners to have and to see that there are plans to cover the entire programme of study for the given subject.It e nsures that session is planned at the appropriate level for learners, using an up-to-date scheme of work. Scheme of work Teacher: Trainer Date: 12 August 2011 Location: Croydon College Aim of session or course: To complete the theoretical training for the award of SIA Stage 2 Certificate in Door Supervisor. |Date |Session Title and Learning Outcome |Required Resources and Activities |Assessment |Remarks | |12 August 11 |Session 1: |PowerPoint, visual and verbal |Question and Answer | | | |Course introduction.Explain the |two-way communications, Flip |assessment. | | | |concept of security, the scope of |charts, Handbook, Learners to draw| | | | |the industry, the prevailing |on personal experiences and , Case| | | | |security needs and how it influences|Studies recorded from real | | | | |the review of the security |security operations. | | | |institutions. | | | | | |Give an overview of those changes | | | | | |including the advantages of and the | | | | | |needs for the training s essions. | | | |12 August 11 |Session2 |PowerPoint, visual and verbal |Question and Answer, role | | |[Second half of |Introduction to the organisations |two-way communications, group |play assessment. | | |the day |and legislators that guides the |discussion, group work and | | | |12-4. 0pm |security industry |demonstration/role play by | | | | | |students. | | | |13 August 2011 |Session3 |PowerPoint, DVD of recorded Case |Role play, Question and | | | |How to carry out a search, Types of |Studies, visual and verbal two-way|Answer assessment | | | searches, evacuation procedures, |communications, group discussion | | | | |dealing with fire and other |and demonstration/role play by | | | | |emergencies. |students. | | | |14 August 2011 |Session4 |PowerPoint, visual and verbal |Question and Answer | | | |Introduction to Conflict Management |two-way communications, group |assessment.Practice on | | | |and Communication |discussion, role play by students |old/similar question | | | |Ex amining core concepts in |Supportive CD/DVD information |papers | | | |communication | | | | | |Practical demonstration of case | | | | | |studies. | | | ANSWER 5. 2. †¢ Produce a session plan for your 30 minute micro-teach session. Session Plans give the detail on how each of the individual component parts of the Scheme of Work is delivered. With a session plan, a trainer is able to plan his work. He or she can in one glance see what is going to teach, how it is going to be thought, the resources that are available and how it’s going to be assessed. With this in hand a trainer is able to gauge the success of such training and if certain amendments are needed.In cases where amendment are needed, they are easily made and measured. Session plans also provides trainers with the opportunity to document the session, either for inspection or if a trainer is not able to turn up, another trainer is able to take up the task and be able to know what has been done, what needed to b e done, how and when they are to be done. Teacher: A Trainer Date: 12 August 2011 Duration: 30 minutes Aim of session: To introduce the learners to the course Learning outcome(s): †¢ For learners to know each other and their trainer, Safety briefing and venue layout and to understood the Scheme of Work. To get to know each other through introductions which includes and icebreaker and safety briefing and venue layout. †¢ To agree on ground rules. |Timing |Teacher activities |Learner |Resources Required|Cater for |Assessment |Functional skills | | | |activities | |inclusion |methods |embedded | |10. 00 |Registration. |Writing, |Powerpoint |All learners |Questions and |Communication in | | | |Listening and|presentation, Pens|addressed and |answer. English and | | | |asking |and papers, Flip |question asked | |presentation skills | | | |question. |chart |to the entire | |demonstrated for | | | | | |group. | |learners to observe | |10. 06 |Teachers and |Listening and|Powerpoint |All learners |Questions and |Communication in | | |learner |asking |presentation, Pens|addressed and |answer. English and | | |introductions. |question. |and papers |question asked | |presentation skills | | |Safety briefing and| | |to the entire | |demonstrated for | | |venue layout | | |group. | |learners to observe | |10. 15 |Inform learners |Listening and|Powerpoint |All learners |Questions and |Communication in | | |about the awards, |asking |presentation |addressed and |answer. English and | | |the mandatory hours|question. | |question asked | |presentation skills | | |of classroom | | |to the entire | |demonstrated for | | |learning and | | |group. | |learners to observe | | |practical work and | | | | | | | |the assessments | | | | | | |10. 2 |Inform learners |Listening and|Powerpoint |All learners |Questions and |Communication in | | |about Scheme of |asking |presentation |addressed and |answer. |English and | | |Work and Sessions |question. | |question asked | |presentat ion skills | | |Plans | | |to the entire | |demonstrated for | | | | | |group. | |learners to observe |ANSWER 5. 3. †¢ Use a range of teaching and learning approaches which engage and motivate the learners effectively Learning is the process of changing behavior and there is a deep relationship between motivation and teaching-learning process because it is the process of fulfilling directed behavior. Modern psychologists have discovered that Human behavior, unlike lower animals varies according to situations and cannot be explained by a single mental aspect. So, modern psychologists have formed some inter-related concepts of human behavior. Motivation is one of such concepts.Motivation is the tendency to perform purposeful behavior; the process that initiates, guides and maintains goal-oriented behaviors. Motivation oriented learning is very important for the success of the whole teaching-learning process. This is why mentor/apprentice programs work. The role of the teacher is to select proper incentives in order to create learning oriented motivation among students. Motivation can be broken down into two areas; intrinsic and extrinsic. The two are applicable to both trainer an learner but the trainer has to take the leading role in otivating itself and learners. Intrinsic motivation is achieved by gaining self-satisfaction through attaining a desired goal. Through and effective teaching, trainers can assist learners to develop confidence which can drive their intrinsic motivation. Extrinsic motivation is an external motivation which can be attained through recognition of work or achievements, praise or seeking a reward be it verbal, financial or an inanimate object. (Morley & Wordsworth:2010, p84). It is driven mainly by feedback from both trainer and learner, in which case, both can benefit from such feedbacks.It is good for trainers to know that their hard works are being rewarded through the successes of learners and for learners to appreciate that th eir efforts are being appreciated. There are many forms of session delivery. Andragogy method as prescribed by Malcolm Knowles is referred to as â€Å"learner-centred† and â€Å"self-directed† teaching and learning (Malcolm Knowles  (1973), Morley & Wordsworth 2011: 57-8). This method is based on the principles that mature learners want to take responsibility for their own learning and they are internally motivated.The learning environment is cooperative between trainer and learners and independent research is encouraged. Pedagogy or teacher-centred learning on the other hand places the emphasis on the teacher and views the learners as dependent on the teacher and the formal environment where the teacher dictates most if not all that happens reflect this principle. A third method is known as â€Å"Practical Skills Delivery† in which the method of transferring practical skills to learners uses a method called EDIP, which is an acronym for explanation, demonstra tion, imitation and practice: First, trainers explained the task from start to finish.He then demonstrates the task by breaking it down into stages and explaining once again in full and let the trainers ask questions. In the third stage, trainer narrates and carries out each stage of task whilst the learners imitate the process. The learners start to practice the skill whilst the teacher moves around the individuals or group offering guidance, feedback and confirmation. Finally once the both the trainer and learners are happy that they have mastered the process, assessment are conducted in which learners complete the task from start to finish without ny assistance from the trainer. Good communication is important to the success of this method. Another method is called â€Å"Differentiation/Inclusion†. It promotes that learners are individuals; the session planning must take into consideration, their needs, such as styles of learners. It also promotes differing classroom activ ities so that learners can take a certain responsibility for their own learning, such as research or group work. (Morley & Wordsworth 2011: 57-8).Once I have identified the needs of the learners and planned and designed my course I will proceed to deliver it. I will seek to use the learning methods that enhance their ability to achieve the most from the course. My training method will be interactive, starting with low pace and seeking to know the practical experiences of learners. Ground rules will be jointly approved and my position will be clear on why there will be zero tolerance for any form of discrimination. With this approach, learners will develop more confidence.Group work will be encouraged, but I will rotate members in order to promote inclusion. My teaching style would be mainly andragogical because, been an apprentice is a hand’s on role, this will allow the learner to carry out the task therefore learning the theory and learning how to apply those theories. In t erms of learning styles, I will deploy all the three styles; visual, audio and kinaesthetic. I would deliver the theory, view videos and show practical examples and give the learner the opportunity to carry out the task themselves.I will allow my assessment of the group to determine the ice breaker to use, but my objective will be to run an inclusive training through the distribution of ability and cultural mix and to encourage them to feel free to communicate and to get to know me and fellow learners. I will also define my pace and pitch of delivery, which will be influenced by the learning needs of the students and group dynamics. In setting my ground rules, I will be guided by two factors; the safety of all parties involved in the learning process. This will required that some rules are rigidly implemented.I will also be guided by the need to involve learners in negotiation over other issues, such as answering mobile phone, leaving early, etc. ANSWER 5. 4. †¢ Demonstrate eff ective communication with learners. Communication has been defined as the process of transmitting information from one person to another (Weick and Browning 1986, p244). This however, is the simplistic definition which covers only the issue of transmission where it is only understood by the sender. More penetrating definition usually points out that the ‘meaning’ rather than just information must be conveyed.As such communication is a process in which information and its meaning is conveyed by a sender to receiver(s). Effective communication on the other hand is the extent to which the sender and receiver of a message both attribute it with the same meaning. The effectiveness and success of learning defined as the acquisition of knowledge or skills through experience, practice, or study, or by being taught; strongly depend on effective communication. It is a skill which every trainer must acquire. I will demonstrate effective communication with learners through the foll owings:I will seek to establish a common ground by letting the learners know that, in addition to my two post-graduate certificates, I had done practical security work in the past. This should motivate them to know that I’m talking from experience and that with commitment they too can be an achiever in this profession. I will tell them about the pass rate and the need to listen and to work hard and my commitment toward their achieving their goals. I will also tell them that any of them who need additional support could meet me at break time.My dressing will be formal on the first day, wearing suit and this level of formality will be reduce for the remaining days. I will let them address me by my first name and will address them by their prefer first names. I will encourage a two way communication with learners and use the correct tone and pitch and adjust my communication to the group. I will actively listening to learners and this will include sensitivity to their cultural a nd religious body and verbal communications. I will maintain eye contact and will appreciate the cultural space of the learners and their cultures.In order to maintain the concentration of the learners, I will use mixed training methods; such as verbal communications, role play, group work, icebreaker and energiser. I will seek to develop good interpersonal relationship with learners through being myself, by ‘prizing learners’ and showing emphatic understanding toward them. I believe this will positively affect the effectiveness of my communication. On the role of interpersonal relationship in the facilitation of learning, Carl observed that a facilitator should be real. When the facilitator is a real person, being what she is, entering into a relationship with the learner without presenting a front or a facade, she is much more likely to be effective. † She should be â€Å"prizing the learner, prizing her feelings, her opinions, her person†. â€Å"It is a caring for the learner, but a non-possessive caring. † The facilitator’s prizing or acceptance of the learner is an operational expression of her essential confidence and trust in the capacity of the human organism.She should also show emphatic understanding â€Å"[Students feel deeply appreciative] when they are simply understood  Ã¢â‚¬â€œ not evaluated, not judged, simply understood from their  own point of view, not the teacher’s. (Rogers 1967 304-311) and Rogers, C (1983). ANSWER 5. 5. Observe a micro-teach session delivered by a member of your cohort and provide positive feedback. †¢ Trainer’s body language, verbal and non verbal was radiant and reassuring. †¢ The introduction was positive, through a bit too long. †¢ The decision to give the first handout at the end of the lectures was good as it did not distract learners. The powerPoint was clear and bold. †¢ A few of the recent immigrants find it difficult to understand som e the assumed grammars which are in actual fact idiomatic expressions. ASSESSEMENT 6 †¢ Explain and justify the reasons behind your choice of teaching and learning approaches. †¢ Review and evaluate your choice of resources for your delivered session. †¢ Explain how you gave constructive feedback. †¢ Explain how you will use the feedback received to improve your teaching in the future. ANSWER 6. 1. †¢ Explain and justify the reasons behind your choice of teaching and learning approachesFor my teaching session I have chosen to use a combination of visual, auditory and kinaesthetic teaching methods to make sure I incorporated as many learning styles as possible to make the class inclusive. By formative assessment I can vary my technique to suit the learners. Teaching Approach 1: Verbal Communication Reason: Verbal communication can be defined as communicating your thoughts through words. Such thoughts may be ideas, opinions, directions, dissatisfaction, object ions, your emotions and pleasures. It provides better interaction and opportunity for formative assessment.By asking open questions I can provide additional information and feedback. I can hold group discussion to encourage learners to discuss in an open format the application of the learning and how it could be used in their activities. It will also provide me with the opportunity to use case studies which allows in-depth analysis that has immediate impact to be made. Teaching Approach 2: Assignment Reason: I will provide assignment for the learners. This will enables me to assess whether they understand the role of the work. This will provide a good feedback for me. Teaching Approach 3: Role PlayReason: Role-play is one of the teaching and learning tools in the field of experiential learning, which allows students to try new skills, attitudes and behaviours and move beyond their â€Å"normal† behaviour, that is established, tried and trusted views, reactions and arguments. These experiments are powerful ways of learning and can provide numerous insights into learners’ own traits and behaviours and unfamiliar situations. It will also allow learners to demonstrate their knowledge of the subject and to ensure participation without putting any learner under pressure.During the practical activities I will be able to assess by observation individual learner’s progress and ability which will allow me to provide constructive feedback. Teaching Resource 1: Projector Reason: I used a projector to show the pres